All payments occur offline. Customers make payments directly to vendors via bank transfers, swipe / debit card (store pickup and delivery) or by COD (cash or swipe or both). For bank transfers, vendors must specify their banking information in their store settings. Go to the Store Manager. Click on Settings and then Customer Pay Option. […]
Support tickets are issued to customers after they raise a question related to a product they have purchased. This allows for direct communication between the customer and the vendor. The customer selects the order and clicks on Support to open the support ticket. Dutch Image Spanish Image The customer chooses the […]
To set up your store policies go to the Store Manager. Click on Settings, Store Policies. Dutch Image Spanish Image Enter a description for the Policy Tab Label. This will be displayed on vendor store page and on product pages. Dutch Image Spanish Image Next […]
Vendors can choose to either allow for store pickups only or also allow for shipping and deliveries. To allow shipping and deliveries, the shipping options must be set up first. Go to the Store Manager and click on Shipping. Click on the checkbox “Enable Shipping“ Dutch Image Spanish Image […]
Yes you can. Go to your Store Manager and click Settings and click on the checkbox Enable Vacation Mode. Click on the checkbox Disable Purchase During Vacation if you want to disallow sales during the vacation mode. Next choose the Vacation Type. Choices are Instantly Close or Date Wise Close to enter the beginning and […]
First, set up Shipping in the Store Manager. For details click Here. In the Store Manager, click on Settings and then on Delivery Times. Click on the checkbox “Enable Delivery Time” to activate the delivery feature for your store. Fill out the settings and click SAVE. Dutch Image Spanish Image […]
Vendors who offer delivery can assign delivery persons to orders. First, they must define the delivery person to their store and activate the delivery feature for their store. This is done the following way: In the Store Manager, click on Delivery Persons on the menu. This will open the “Manage Delivery Persons” window. Click on […]
Customer have several options to ask vendors questions. The first is via the Single Product page by clicking on the “Ask a Question” button. Dutch Image Spanish Image Another way for customers to pose questions to vendors is by clicking on the “Inquiry” button on the store banner of […]
There are three main areas. The Menu (1), the Heading (2) and the Content Area. (3) Dutch Image Spanish Image Depending on the Menu choice (1), the Content Area (3) will change. The Heading has several icons of importance. Dutch Image Spanish Image Notification Board […]
Live Chat is used to allow direct communication between visitors of DushiMart in real time. The Live Chat feature can be activated and deactivated per staff member by the store vendor. This is done by using the Manage Staff feature in the Store Manager. The Live chat can also be used Offline. When Live Chat […]
