What shipping options are available?

Vendors can choose to either allow for store pickups only or also allow for shipping and deliveries. To allow shipping and deliveries, the shipping options must be set up first. Go to the Store Manager and click on Shipping. Click on the checkbox “Enable Shipping” Dutch Image             Spanish Image Dutch […]

Can I deactivate my store temporarily?

Yes you can. Go to your Store Manager and click Settings and click on the checkbox Enable Vacation Mode. Click on the checkbox Disable Purchase During Vacation if you want to disallow sales during the vacation mode. Next choose the Vacation Type. Choices are Instantly Close or Date Wise Close to enter the beginning and […]

I make deliveries to my customers. How do I set it up?

First, set up Shipping in the Store Manager. For details click Here. In the Store Manager, click on Settings and then on Delivery Times. Click on the checkbox “Enable Delivery Time” to activate the delivery feature for your store. Fill out the settings and click SAVE. Dutch Image            Spanish Image […]

How do I use the delivery feature?

Vendors who offer delivery can assign delivery persons to orders. First, they must define the delivery person to their store and activate the delivery feature for their store. This is done the following way: In the Store Manager, click on Delivery Persons on the menu. This will open the “Manage Delivery Persons” window. Click on […]

How can customers make Inquiries to Vendors?

Customer have several options to ask vendors questions. The first is via the Single Product page by clicking on the “Ask a Question” button. Dutch Image            Spanish Image   Another way for customers to pose questions to vendors is by clicking on the “Inquiry” button on the store banner of […]

What are the key components of the Store Manager?

There are three main areas. The Menu (1), the Heading (2) and the Content Area. (3) Dutch Image              Spanish Image Depending on the Menu choice (1), the Content Area (3) will change. The Heading has several icons of importance. Dutch Image          Spanish Image Notification Board […]

How do I use Live Chat?

Live Chat is used to allow direct communication between members of DushiMart in real time. The Live Chat feature can be activated and deactivated per staff member by the store vendor. This is done by using the Manage Staff feature in the Store Manager. The Live chat can also be used Offline. When Live Chat […]

What capabilities do staff members have?

Staff members are assigned capabilities depending on their function and tasks. Vendors must first define their staff members using the Store Manager. For instructions on how to do this, click here. To assign capabilities to staff members, select the staff member and click on the Manage Staff Icon. Dutch Image            […]

How do I give my employees and associates access to my store?

DushiMart allows you as a vendor to add employees and associates as staff members. Examples are administrative personnel, inventory management personnel etc. The vendor assigns each staff member access to every area of the online store depending on their functions and responsibilities. The number of staff members per store depends on the membership plan the […]

How to use Coupons

Vendors can make their own coupons that customers can use to purchase their products at a discount. These coupons will be visible to shoppers on the vendor store if the vendor chooses this option (7). To make a coupon, do the following: In the Store Manager, click on Coupons and click on Add New Dutch […]

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