Yes you can. Go to the Store Manager and click on Orders. Click on Add New. Dutch Image Spanish Image Enter the customer or if the customer is new, click on “Add new customer“. Next enter the products and their quantities. To add more products, click on the […]
You can send notes to customers about their order by doing the following. Open the order in question. Go to the bottom of the order until you see “Order Notes” . Enter your message to the customer and select if the note is private for internal use or if it is to be sent to […]
Yes you can. Vendors can add as many customers they want and manage them at any given time. To add a new customer go to the Store Manager, click on Customers and “Add New“. Dutch Image Spanish Image Customers created by the vendor can be managed by clicking on the Eye […]
Customers who have not bought a product cannot give product reviews for that product. Dutch Image Spanish Image Only customers who bought products can leave reviews and a star rating for them. Dutch Image Spanish Image After customers leave a review, a message will […]
The answer depends on your intent. Do you wish to be a shopper, a vendor or both? The best way to “test the waters” so to speak, is to create an account and make several transactions with one of the Demo Stores to see how the system works. The Curacao Demo Store is HERE, the […]
Withdrawals are use to allocate proceeds from sales to vendors. While marketplaces like DushiMart are typically designed to receive proceeds from sales transactions on behalf of vendors, DushiMart is an exception in that it is designed to allow direct payments between the customer and the vendor. In such cases, the administration of Withdrawals are automated. […]
DushiMart allows you to define any number of store branches. Go to the Store Manager, click on Settings and Location. Dutch Image Spanish Image Click on New Branch to define a new store branch. If the store branch is the main store, click on the star. If the store branch […]
All payments occur offline. Customers make payments directly to vendors via bank transfers, swipe / debit card (store pickup and delivery) or by COD (cash or swipe or both). For bank transfers, vendors must specify their banking information in their store settings. Go to the Store Manager. Click on Settings and then Customer Pay Option. […]
Support tickets are issued to customers after they raise a question related to a product they have purchased. This allows for direct communication between the customer and the vendor. The customer selects the order order and clicks on Support to open the support ticket. Dutch Image Spanish Image The customer chooses […]
To set up your store policies go to the Store Manager. Click on Settings, Store Policies. Dutch Image Spanish Image Enter a description for the Policy Tab Label. This will be displayed on vendor store page and on product pages. Dutch Image Spanish Image Next […]