Can I define and manage my own customers?

Yes you can. Vendors can add as many customers they want and manage them at any given time. To add a new customer go to the Store Manager, click on Customers and “Add New“. Dutch Image           Spanish Image Customers created by the vendor can be managed by clicking on the Eye […]

How does the Product Review work?

Customers who have not bought a product cannot give product reviews for that product. Dutch Image            Spanish Image   Only customers who bought products can leave reviews and a star rating for them. Dutch Image           Spanish Image   After customers leave a review, a message will […]

How do I get started with DushiMart?

The answer depends on your intent. Do you wish to be a shopper, a vendor or both? The best way to “test the waters” so to speak, is to create an account and make several transactions with one of the Demo Stores to see how the system works. The Curacao Demo Store is HERE, the […]

What are Withdrawals in the Store Manager?

Withdrawals are use to allocate proceeds from sales to vendors. While marketplaces like DushiMart are typically designed to receive proceeds from sales transactions on behalf of vendors, DushiMart is an exception in that it is designed to allow direct payments between the customer and the vendor. In such cases, the administration of Withdrawals are automated. […]

How do I get paid for my sales.

All payments occur offline. Customers make payments directly to vendors via bank transfers, swipe / debit card (store pickup and delivery) or by COD (cash or swipe or both). For bank transfers, vendors must specify their banking information in their store settings. Go to the Store Manager. Click on Settings and then Customer Pay Option. […]

How do I provide customer support?

Support tickets are issued to customers after they raise a question related to a product they have purchased. This allows for direct communication between the customer and the vendor. The customer selects the order order and clicks on Support to open the support ticket. Dutch Image           Spanish Image The customer chooses […]

Where do I set up my store policies?

To set up your store policies go to the Store Manager. Click on Settings, Store Policies. Dutch Image           Spanish Image   Enter a description for the Policy Tab Label. This will be displayed on vendor store page and on product pages. Dutch Image            Spanish Image Next […]

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