Customers who have not bought a product cannot give product reviews for that product.
Only customers who bought products can leave reviews and a star rating for them.
After customers leave a review, a message will appear informing them that their review must be approved.
Vendors must approve the product review before it can be displayed publicly.
To approve the review, open the Store Manager. Click on Reviews. This opens a screen to display all Store Reviews.
Click on Product Reviews to open the product reviews window.
Vendors will see the status of the review is “Waiting Approval“. (1)
To approve the review click on the checkmark icon under the Actions column. (2)
To delete the review, click on the X icon. (3)
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