How do I communicate with a customer about an order?

You can send notes to customers about their order by doing the following. Open the order in question. Go to the bottom of the order until you see “Order Notes” . Under “Add note” enter your message to the customer and select if the note is private for internal use or if it is to […]

How do I see and manage my orders?

Dutch Image     Spanish Image   To see and manage your orders, go to your store manager, click on Orders (1). To select the Order Status (2), click on; “Pending” for a list of pending orders.  “Processing” for orders that are being processed “On Hold”  is the default status for all new orders. This gives […]

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